Hammed cargo and Tour. FREQUENTLY ASKED QUESTIONS
Hammed cargo and tour has always been committed to customer service, anticipating needs and providing the highest level of service and reliability at all times. we look forward to working with you over again and again. Feel free to contact us on our help line.
History in numbers
We have answers
Yes, under certain conditions. We strongly advise you to make a record of your tracking number however, if you have the shipper’s reference number, you can use our online Shipper’s Reference Tracking service.
There could be various reasons. The Hammed Cargo and Tour Express Waybill for Time Definite shipments is a 12 digit numeric number (e.g. 1234567890, 2345678901), so please recheck the number and try again.
The Hammed Cargo and Tour Tracking page can provide up-to-date information on your shipment location.
Due to the size of the door openings on our vans and planes, we ask that a shipment does not exceed 120 cm in dimension. We will be pleased to advise and arrange carriage of any larger items for you. In addition, for the safety of our couriers, we require notification of shipments over 50kg in weight.
You will have to discuss this with the vendor. It depends on the type of commodity you are purchasing, the value of the goods, how the vendor labels them for customs purposes and what country you are importing them into. If customs imposes a charge Hammed cargo and tour will pay this in the first instance, however you are advised to pay this, whether or not you accept delivery of the goods.